Decoration allows you to customise over 65,000 products with text and/or your company logo through our website. Products that can be decorated are labelled as customisable on the product page.
Simply select "Add logo/text" on any customisable product page, where you’ll be asked to choose one of two options, before proceeding to customisation.
If you’re new to Arco, you can continue as a guest and start customising your items with logo/text (you will be transferred to our new website). However, if you already have an account, you can sign in to access your previously saved logos.
If you choose to sign into your account, you can follow the steps below to customise your products. However, if you continue as a guest, please follow the help provided on our new website.
Once you have signed into your account, you can apply decoration to eligible products in your basket at checkout and save each configuration as a "dec-code" for future use. If your account has the relevant permissions, you will also see the decoration costs throughout the process, making it easier to keep track of your spend.
To decorate a product, select the "Apply decoration" option from the basket. From here you can select a position, application method and decoration style. A maximum of six decorations can be added to a product.
The position is dependent on the type of garment or product selected to ensure there are no issues of misplaced decoration further down the line.
The available options for decoration style and application method will depend on your account type. Embroidery text is available to all customers, however logos are only available to customers with an account and can be applied by a method of embroidery, heat seal or sticker.
Embroidery text allows you to add free text and can be edited in three ways:
Once the position, application method, decoration style and required logo have been selected, the decoration can be saved. Selecting save presents a summary screen with details of the application, product and cost. Click "Done" to return to your basket.
From the basket, you can also copy the decoration you've just applied to other customisable items. Simply click the three dots to the right of the decorated item and select "Copy decoration". The same menu also allows you to delete decoration from an item.
To preview an already decorated item, select "Quick preview" from the same three dots. This function is also available in the order summary screen at checkout.
If you wish to save your decorated item as a dec-code to quickly order in future, the option to save the configuration is shown on the order summary screen. Select the required products and save the configuration to view the dec-codes that have been assigned. These codes will then sync with our system and should be available for use on the website within 48 hours.
If you save a logo application, the dec-code will represent a specific combination of the position and application method. If you save an embroidery text application, the dec-code will represent a placeholder with a fixed font style, size and colour.