News and Updates

Mental distress across the nation is at an all-time high compared to pre-pandemic levels (1). As individuals face grief, forced isolation, an economic slump and unfamiliar ways of working, organisations must make decisions that will strengthen, rather than harm, an already vulnerable workforce. Beyond the human cost, better mental health support in the workplace can save UK businesses up to £8 billion per year (2). Arco Professional Safety Services helps businesses with mental health and wellbeing training, strategies, policy development and implementation. The safety expert is sharing a ten-point action plan to help managers support and improve mental health and wellbeing in the workplace.

How much stress a team faces is dependent on factors such as resource availability, workload, corporate culture and the strength of their support system. Managers are ideally placed to help handle employee stress as they have a greater understanding of the people in their team, their roles and the stress risk factors. In as little as a day, Arco Professional Safety Services can help managers acquire the knowledge and confidence to manage mental wellbeing proactively. As part of its "Stress and Mental Wellbeing Training for Managers" course, the safety expert recommends a ten-point action plan that can help managers support their teams more effectively. Key actions include:

• Move to a proactive culture rather than a reactive culture by having a company Wellbeing Strategy
• Utilise mental health and wellbeing policies, become familiar with internal processes and documents around this topic and make them easily accessible using company intranet links to enable fast access
• Identify and manage issues that are likely to cause stress before they become problematic and intervene immediately where stress or mental ill-health is identified, establishing whether the cause of stress is related to work, home or a combination of both
• If a person is absent due to ill-health, agree on a method and frequency of contact, discuss what she/he is comfortable speaking about, including what should be kept confidential, then actively engage as agreed
• Avoid giving advice; give support instead. Colleagues need to feel that they are being taken seriously, are listened to and supported. Managers shouldn't assume that they know how their employees feel; instead, they should ask how they feel. If managers do not feel able to speak with their employees, it is important that they find someone who can, such as a mental health first aider
• Carry out Stress Risk Assessments based on the Health & Safety Executive's (HSE) Stress Management Standards (HSG218) to establish and resolve the causes of stress in the workplace and use the HSE's "Talking Toolkit" to engage with individuals about the topic and make reasonable adjustments
• For non-work-related stress, managers can use a coaching approach (ask rather than tell) to help employees identify what is causing their stress, why it's stressful to them, how they can tackle it and where they can go for help and support
• Encourage employees to complete a Wellness Action Plan (WAP), which can be used to promote wellness in already healthy employees and help those suffering or returning from a mental ill-health absence
• Reference any internal support services offered, such as employee assistance programmes, HR, Occupational Health 'phone lines, websites or mental health first aid functions and, also, external support including websites, helplines and support groups
• Utilise phased returns, removal and gradual re-introduction of job-role elements; providing mentors and regular check-ins can all help to prevent relapse and increase the likelihood of a faster and full recovery

Mark Nixon, Senior Health, Safety and Wellbeing Consultant and Trainer at Arco Professional Safety Services, says:

"I have been a passionate Occupational Health and Safety Professional since 1995, but something changed five years ago. I was fortunate enough to be able to stop a young individual from committing suicide. On hearing the phrase "you saved my life" I became instantly dedicated to improving my knowledge around the wellbeing and mental health of people, particularly the employees in our own and our clients' organisations. I now deliver Arco's suite of courses to clients and instruct the MHFA 2 Day Adult Mental Health First Aid course, the feedback for which is breathtakingly positive. Quite simply, these courses change lives and save lives."

With the right support in place, positive mental health and wellbeing can be sustained. Arco Professional Safety Services offers specialist courses including Mental Health First Aid, Mental Wellbeing Awareness and Stress and Mental Wellbeing for Managers. Its highly experienced trainers can help build bespoke programmes to meet client needs, whether that means delivering training on the client's site or at one of its national safety centres. The expert in safety can also provide training online via its specialist video conference service developed during the COVID-19 pandemic to ensure businesses can continue training while maintaining social distancing.

For more information on the mental health and wellbeing training courses available, visit the dedicated course finder at Arco Professional Safety Services.

Alternatively, to contact Arco Professional Safety Services call 0330 390 0822 or email info@arcoservices.co.uk.

Sources

1. mind.org: Mind warns of "second pandemic" as it reveals more people in mental health crisis than ever recorded and helpline calls soar
2. mentalhealth.org: Mental health statistics: mental health at work

Following the UK's exit from the EU and the transition period finishing at the end of December 2020, new rules for businesses came into effect on 1 January 2021. For many businesses, the challenges of adapting to the changes may seem overwhelming, particularly for those buying PPE, who want to ensure the products they purchase meet the required standards.

With its experience of the global supply chain, expertise in PPE regulations and standards and in-depth knowledge of product compliance and quality assurance Arco, the UK's leading safety company, is in the unique position to advise its customers on the changes. The company has created an Expert Advice sheet which includes essential information for those purchasing PPE, guiding them through changes in Regulations, the Standards and assessment bodies and providing an overview of the introduction of the new UKCA marking. Arco also advises on the transitional arrangements in place for existing manufactured products and CE marked products.

The Guide also covers key aspects of the new UK Conformity Assessed (UKCA) marking, that will be placed on products as a means of showing conformance with the relevant UK legislation, it will become Great Britain's equivalent of the CE mark. Category I PPE will remain self-certified however, Category II and III PPE for sale in Great Britain will need a UKCA certificate from a UK Conformity Assessment Body. (Or a CE mark during the transitional period). Arco's Expert Advice sheet summarises the essential information that those purchasing PPE will need to know and explains:

• Geographical regions
• Where to look for a UKCA marking
• Relevant dates and timeline from January 2021

Neil Hewitt, Arco's Divisional Director Quality and Technical Standards, says:

"With 2020 dominated by the UK's response to the Corona virus - pandemic, our exit from the EU has dropped down the news agenda but there are some critical changes to deal with and businesses buying and producing PPE need to be prepared. Our expert Advice Guide is designed to help all business get a better understanding of their obligations, to make sure conformity is guaranteed and that people remain safe at work."

How the First PPE Manufacturer and Distributor to Sign the Sustainable Clothing Action Plan is Supporting a Circular Economy

Three hundred and fifty thousand tons of used but still wearable clothing goes to landfill in the UK each year. Clothing waste, worth around £140 million, is a hallmark of the UK's excessive and expensive 'throw-away' culture. As the world's first PPE manufacturer and distributor to become a signatory for the Sustainable Clothing Action Plan (SCAP), Arco is focussing on ways it can adapt its clothing and own label product range to support a circular economy.

Since joining SCAP in 2017, Arco has absorbed the wisdom of sustainable manufacturing leaders to identify areas it can improve its supply chain. The safety expert has set targets to develop and sustain a 'fibre-to-fibre' model, meaning fabrics are recycled and then incorporated into new pieces of clothing. Arco is committed to transforming the ways it buys, uses and reuses textiles and apparel. Danny Hobson, Arco's Head of Ethics and Sustainability, is spearheading the safety expert's research and strategy so that it can cut carbon, water and waste across its product ranges.

Danny Hobson has been leading new trials in Arco's Hull and Manchester stores in collaboration with third-party recycling companies, enabling customers who purchased items from the two stores to drop off their worn PPE and workwear. The used products are then collected, assessed, and dissembled for recycling rather than thrown into the UK's mounting landfill. For example, fabrics are ground down to form new items such as housing insulation, turning valuable fibres into new products and minimising the effects on our environment.

By concentrating on a 'reduce, reuse and recycle' model, Arco's mission is to make its clothing manufacturing as regenerative as possible. However, Danny Hobson's commitment goes beyond Arco's own sustainability vision, as he supports UK-wide business and industry initiatives and projects to drive change on a larger scale. Danny represents Arco in various working groups within Textiles 2030, a new ground-breaking, expert-led initiative from Waste and Resources Action Programme (WRAP). The initiative harnesses the knowledge and expertise of UK leaders in sustainability to accelerate the fashion and textiles industry's move towards circularity and system change in the UK. With an official launch in April 2021, the new voluntary agreement builds on the learning and success of SCAP, of which Arco is a signatory, and aims to engage the majority of UK fashion and textiles organisations in collaborative climate action.

Arco's Head of Ethics and Sustainability is also helping to develop the Business in the Community's (BITC) Circular Economy campaign, which seeks to tackle the climate emergency by making the Circular Economy a mainstream business priority. By moving towards a model that focuses on retaining value from materials for as long as possible and eliminating waste, responsible businesses can minimise their environmental impact, as well as saving costs. Arco has joined the Circular Workwear panel to discuss ways to 'close the loop' on the clothing manufacturing process and ensure positive supply chain collaboration is agreed upon and adopted.

Danny Hobson, Head of Ethics and Sustainability at Arco says:

"We're committed to making a meaningful difference by investing in doing the right thing, learning from early adopters and exploring all the ways we can make a positive impact. Our involvement with WRAP and BITC is a fantastic opportunity to bring our supply chain and procurement expertise to the table and help form the approach the nation takes with tackling the 'waste and replace' problem that, ultimately, we must all address."

Arco, the UK's leading safety company, has played a key role in the response to the Covid-19 pandemic. With a core purpose of keeping people safe, the company responded as soon as the pandemic was declared. Within 48 hours, Arco increased its National Distribution Centre shifts to a 24/7 operation to help make sure frontline responders and those working in critical businesses, were properly protected. Arco's product and supply chain specialists worked quickly to source, procure and distribute over 140 million face masks, 18 million gloves, over 50,000 coveralls and 5,000,000 hygiene products to the NHS, ambulance services, other public health bodies, local authorities and critical industries.

However, the company's commitment to supporting the communities it serves goes further. Through its dedicated Corporate Social Responsibility (CSR) initiative and the Arco Community Panel, Arco delivered a programme of charitable support during 2020, with a number of initiatives focused on those needing support as a result of the pandemic. To achieve this, the company created the Arco Coronavirus Grant scheme and invited employees to apply for 40 one off grants of up to £1,000 on behalf of organisations and charities in their local communities. After receiving 44 high quality applications, the Arco Community Panel awarded grants to all 44 and a total of £42,000 was donated to causes including Hull Women's Aid, Dove House Hospice, Kaleb's Wish and Hull Vineyard Trust. In 2021, the Arco Community Panel is preparing to launch its second tranche of Coronavirus Grants, totalling £50,000.

Arco also became a core funder to the National Emergencies Trust (NET) with a £250,000 donation, helping the charity respond to citizens' needs when domestic disasters strike. During its recent Coronavirus Appeal, the NET allocated £89million to Community Foundations and other national funding partners across the UK as fairly as possible. As a member of the NET's "Patron's Circle", Arco's support will enable the charity to distribute funds and activate appeals at speed, helping those in urgent need, and allowing it to continue providing support over the next three years should another UK disaster occur.

Arco's commitment to corporate social responsibility activities is firmly embedded in its culture and purpose, encouraging employees to donate their time and skills to local charities and community projects on two paid volunteering days each year. This year, the business has extended its volunteer days programme for colleagues who have volunteered to support the NHS Covid-19 vaccine team alongside St John's ambulance.

Each year, the company publishes the Arco in the Community Report, sharing and celebrating CSR initiatives and achievements. A significant example of a long-term partnership is Arco's 11-year association with the Yorkshire Air Ambulance, working closely with the paramedics and YAA team to design bespoke hazard wear, custom fitted flight suits and protective wear. It's one of many partnerships which Arco is committed to supporting, both with financial support, as well as sharing colleague expertise and time.

David Evison, Managing Director, Arco, said:

"Whilst our core purpose is to keep people safe at work and ensure they go home safely at the end of the day, we have always recognised our responsibilities to the communities within which we operate. World CSR Day is an opportunity to reflect and celebrate the efforts of our colleagues and the great initiatives they have achieved. Arco is committed to making a meaningful difference by providing support through donating colleagues' time, volunteering and contributing substantial funds through charitable donations, fund matching and sponsorship of partnership agreements.

"The aim of our work is to do three things: to inspire local young people to achieve their full potential, to enhance local life, making the communities we serve better places to live and finally to align to our purpose, we aim to help keep communities safer. This year I am prouder than ever to share our achievements with other global businesses who have the same commitment to helping others".

UK safety expert Arco warns dermatitis cases could be on the increase, with employees vulnerable to a life-changing condition. With all of us being encouraged to wash and sanitise our hands more frequently, PPE being worn for longer periods and some employees reluctant to report symptoms unnecessarily, Arco is raising awareness of the dangers of dermatitis in a nationwide campaign

Occupational skin conditions costs Britain 268,000 working days a year (1). The most common type, occupational dermatitis (2), is an inflammation of the skin caused by external agents such as chemicals and hazardous substances, biological agents, sensitisers or allergens which change the natural balance of the skin or damage its structure. Dermatitis doesn't just affect workers' hands but can occur anywhere on the body, including the face as a result of wearing PPE for longer periods.

Occupational dermatitis can seriously affect the well-being, quality of life and performance of employees. Absence from work, reduced pay, lower morale and self-esteem and even an unintended change in career can result. Employers, meanwhile, run the risk of bad publicity, reduced productivity, rising costs due to sickness days, increased costs for training and recruitment and, in a worst-case scenario, potential compensation claims.

With more than 1 in 10 workers suffering from the disease (3), for a 250 strong company, that's 25 members of staff. The average cost to treat an unreported hand health problem is £2,000 (4). In addition, each reported case of dermatitis costs an employer £6,000 on average, excluding compensation, fines and legal fees (5). For 25 employees, this total cost equates to £200,000. While the costs involved with increased claims and insurance are worrying, the highest costs are incurred.

Darren Williamson, Arco Product & Procurement Manager - Cleaning & Hygiene, said:

"Too often a lack of employee complaints means employers assume dermatitis is a minor risk. But the truth in the silence is workers can feel embarrassed, have a lack of understanding about the condition or fear they could lose their jobs. Worse still, underreporting means existing statistics merely represent the tip of the iceberg. We must raise awareness of the help available before employees and employers end up paying the ultimate price."

With the right skincare programme in place, the risks of dermatitis can be reduced or eliminated. Arco skincare experts offer a specialist onsite assessment and skin analysis programme and then help build bespoke programmes to reduce symptoms and develop training and awareness programmes to help change behaviour and ensure compliance.

For more information on skincare assessments, PPE products and training from the Arco team, visit: preventing dermatitis in the workplace.

Sources

1. The Health & Occupation Research Network (THOR) GP Scheme 2011-2013)
2. EPIDERM/HSE: Work Related Skin Disease in Great Britain 2014
3. Luckhaupt et. Al; American Journal of Industrial Medicine 56:623-634 (2013)
4. Journal of Environmental Medicine, Thyssen J.P. et al; Contact Dermatitis 2010; 75-87
5. Diepgen T.L. et al; Contact Dermatitis 2013; 69: 88-106, from potential fines and Health & Safety Executive (HSE) fees for intervention. The HSE now charges £157 per hour to investigate an incident on site6 and the average cost of a health and safety related prosecution in 2018/19 was £150,000 per conviction.