Whatever the reason.
Whether you're simply unhappy with your purchase or the goods are faulty, our simple to follow returns process allows you to return your items to us easily.
For unwanted items
If you're not happy with your purchase or have changed your mind, let us know within 10 calendar days of receiving/collecting your goods and we can issue a refund for the cost of goods and delivery, subject to the following condition:
- The goods are undamaged, in the original packaging, with all trademarks or other labelling intact and fully suitable for re-sale.
For faulty goods
If your goods are defective simply return the item to us. If we find upon inspection that the goods are deemed defective, we will refund the cost of the goods and delivery. Should you wish to discuss the potential fault or product specification then please call our Customer Service Team for further advice & support.
We offer a returns collection service through our chosen carrier to make it as hassle-free for you as possible. There may be a handling charge for this service, please refer to our returns policy
for further guidance and charges. For products delivered directly from our suppliers, please contact our customer service team
to discuss further.